Whenever we buy anything, we first look for manufacturing date or best before date in Consumable Products, For Consumer Durables, we see the Warrantee and Guarantee Periods. Similarly, for software products or services, we look for the support and maintenance duration. MobiCommerce already provides 6 months of Free Technical Support to the clients who opt for MobiCommerce Deliverables.
To make them feel even more secure, we recently introduced its Annual Maintenance Contract (AMC). The sole motto behind this was to let the clients focus on their core business leaving their Maintenance & Upgrades headaches to Mobi’s Technical Experts. Under this AMC, the client would be eligible to avail the below services:
1. Bug Fixing with your App Anytime Throughout the Year
Any issues encountered MobiCommerce Deliverables mentioned in AMC (Support and Maintenance Policy) document would be addressed on urgent basis throughout the AMC validity.
2. Get Priority Support & Scheduling, When you Need It
Our support team will work to their best to get your project lined up on the priority basis as and when you require and would be on their toes to get your queries resolved.
3. Free Upgrades & Updates
The perk of this contract is you get all the upgrades and updates and that too for free. Our development team keeps on working and comes up with the enhancement in the product be it UI, Feature or any other. You could avail all of them for Free.
Recently, we had launched our latest version (3.0) and on subscribing AMC, you would be getting the latest version for FREE.
4. Compatibility with New Android & iOS Versions
If any new versions of Android & iOS will be launched, the compatibility issues of the same would be our headache. We would ensure to resolve it as soon as possible.