Free Technical Support and Maintenance Policy

At MobiCommerce’s discretion, we may choose to issue new release and/or upgrades of our products on a periodic basis. The purpose of this page is to describe these types of deliveries and how they may affect you.

All customers are strongly urged to keep their product current and upgrade to the latest product available to take advantage of new features, enhancements, bug fixes, etc. MobiCommerce may require customers to upgrade from an old version of our software in order to continue to be supported.

All current clients of MobiCommerce products are eligible for getting the new version (updates and upgrades) of the purchased product with 30% Upgrade Discount (off the standard price specified on our website). We only offer paid updates and upgrades.

This standard updates and upgrades policy does not apply on customized solution, package or products, and data migration service and any add on services such as app publishing service. It will be treated as separate job and will be quoted / charged separately after technical analysis.

Feel free to email us if you want to check if you are eligible for a free upgrade and to get your discount coupon code for upgrading to the newest version